Our state-of-the-art NICU Level II enables us to provide the highest quality care to your newborn baby when extra care is needed. Adjacent to the Baby Suites maternity wing, this unit caters to the smallest patients in our hospital providing new mothers with peace of mind during their labor and delivery.

The NICU medical team consists of Nemours Neonatologists (intensive care), compassionate and warm NICU nurses, respiratory therapists, radiology technicians, case managers and social workers. The highly secured unit has a family room for the immediate family and a sleeping room for discharged new mothers needing a nap when visiting their baby at the hospital.

Our NICU also offers the latest in technology with specialized equipment including cardiac monitors, infusion pumps, respiratory monitors and ventilators. Whatever the needs of your new baby are, we are here to help and support you and your family.

What to Expect

Your new baby has been admitted to Osceola Regional Medical Center’s Neonatal Intensive Care Unit. We realize this is both a happy and difficult time for you and your family. Please be assured that our state-of-the-art Level II NICU enables us to provide the highest quality care to your baby. And our specially trained staff will explain the intensive care routine and procedures to you. We will make every effort to keep you informed on your baby’s condition and answer the many questions you may have. We are here to care for your baby and family during a difficult time.

Admitting Your Baby

We ask that you and your family wait in your room or the waiting room while your baby is being admitted to the NICU. It may take some time before you may visit your baby while the doctor and the NICU staff are examining and stabilizing your baby. These procedures are sometimes exhausting. Once they complete the assessment, you and your family will be reunited. We will explain what care is being given.

The NICU team consists of:

  • intensive care doctors (neonatologists)
  • neonatal intensive care nurses
  • respiratory therapists
  • radiology technicians
  • case managers
  • social workers

Your baby’s well being is our first priority. We understand that it is stressful for you and your family to have your baby in the NICU. We will do whatever we can to assist you. Please share your questions and concerns with us. When it comes to the health of your baby there are never too many questions.

Safe Environment

To prevent infection, we require all visitors to do a complete hand washing before entering the unit. It is important that you remove all jewelry (watches, rings and bracelets), wash your hands and put on a protective gown. If you have a cold or think you may be getting sick, please ask for a face mask before entering the unit.

Special Equipment

The latest in NICU technology is available to your baby. Specialized equipment includes:

  • Cardiac (heart) monitor: This monitor displays the baby’s heart rate and rhythm.
  • Infusion pump: If your baby is on intravenous therapy or medications, a pump will be used to deliver the exact amount of fluid needed.
  • Respiratory (breathing) monitor: If your baby is on oxygen therapy, he or she may need one or more monitors to measure the amount of oxygen in the blood.
  • Ventilator: Many babies in the NICU have difficulty breathing. Oxygen can be given through a clear plastic dome hood (oxyhood) that is placed over the baby’s head. The ventilator will help your baby breathe and supply oxygen at the same time. The ventilator is attached to a small tube placed in the baby’s trachea (wind pipe).

Please ask our staff any questions you have about the equipment being used on your baby. We are here to help and support you and your family.

Please note: All of our machines are equipped with alarms to let us know if they come loose or need adjusting. If you hear an alarm, please remain calm; a nurse will be with you promptly. The equipment will be reset by your baby’s nurse.


To promote bonding with your baby, we encourage parents and grandparents to visit at any time. The exceptions to this are during physician rounds or shift change (6:30am – 7:30am and 6:30pm – 7:30pm) and any time the baby’s condition warrants.

Due to the nature of our intensive care unit, we request that bedside visitation be limited to two family members at a time. Please restrict visitation to your baby’s bedside only. Big brothers and sisters may visit. However, they should be age two and older. In order to keep our babies safe and healthy, siblings with a cold, fever, runny nose, open cut or sore will not be permitted to visit the unit.

At times, it is necessary for the doctors or nurses to be at your baby’s bedside for a prolonged period of time. We ask for your cooperation and understanding that it is in the baby’s best interest when specialized care is given. At these times, visitation may be interrupted.

Toys and Personal Items

We encourage you to bring a music box or family photographs for your baby. We will label them and place them in the baby’s isolette in a clear bag.